Counter Sales Representative

Company: Independent Electric Supply
Location: San Leandro
Posted on: January 8, 2022

Job Description:

Independent Electric Supply, Inc. (IES) opened in 1976 with ten employees to serve electrical contractors working in the high-tech aerospace industry. Today, IES operates 16 electrical supply branches in the Northern California area, San Francisco Bay area, Central Valley, Central Coast -and 7 locations throughout Arizona. - IES focuses on traditional electrical supply with dedicated specialists in lighting, switchgear, wire management, tool & safety, renewable energy and enhance logistics solutions to meet specific customer needs. - Employing more than 525 people and managing over 1 million square feet of warehouse space, IES is one of the strongest electrical distributors in the markets we serve. In August 2011, IES was acquired by Sonepar USA consisting of the finest locally managed electrical and industrial distributors throughout the United States. - Sonepar is the world leader in electrical distribution. EEO Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. Summary The Counter Sales person sells merchandise to individuals in store or showroom by processing orders from customers, using all required company policies, procedures and systems in an expeditious manner. -Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• -Greets customers on sales floor.
• Practices good interpersonal relations, using tact, courtesy, a positive attitude toward customers and co-workers, pleasant telephone etiquette.
• Displays merchandise, suggests selections that meet customer's needs, and emphasizes selling points of article such as quality and utility.
• Recommends additional products related to customer needs.
• Handles difficulties with customers and coworkers with diplomacy and seeks assistance when needed.
• Resolves customer order problems and complaints promptly.
• Acquires, uses, and continuously develops personal technical knowledge of general and specialty merchandise items to assist customers and other company personnel. Supervisory Responsibility, work environment and physical demands
  • This position has no supervisory responsibility.
  • This position works in a normal office environment as well as a warehouse environment, with standard office equipment. Lighting and temperature are adequate and there are no hazardous or unpleasant conditions caused by noise, dust, etc. while working in the office. -
  • The noise level in the warehouse environment is usually moderate and temperature can change based on the season. - -
  • Work is sedentary in nature, but may require standing and walking for up to 60% of the time.
  • Work can involve the operation of forklift, equipment such as pallet jacks and climb ladders; bend, stoop, lift and move objects weighing up to 50 pounds.
    • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
    • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
    • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, decimals and metric scales.
    • Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.
    • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
    • Possess in depth knowledge of IES computer systems.
    • Must be a team player and abide by IES's strong core values and beliefs.

Keywords: Independent Electric Supply, San Leandro , Counter Sales Representative, Sales , San Leandro, California