Expert IT Business Analyst
Company: Pacific Gas and Electric Company
Location: Oakland
Posted on: April 16, 2024
Job Description:
Requisition ID# 155957Job Category: Information TechnologyJob
Level: Individual ContributorBusiness Unit: Information
TechnologyWork Type: HybridJob Location: OaklandDepartment
OverviewThe IT Meter to Cash Application Development team is
responsible for software development and implementation of new
functionality within the Customer Care and Billing system and its
Direct Interfaces. This team works closely with the IT business
analyst team to assure delivery of products and services that are
top quality.Position SummaryWe are looking for an Expert Level IT
applications design analyst in Customer Information team who can be
a quick learner, thorough, organized, flexible to adapt in fast
paced and dynamic environments. The analyst is mainly responsible
for analyzing business requirements and developing function
requirement and functional design documents. In addition, the
analyst is responsible for analyzing O&M and project defects to
determine business/technical impact and providing recommendation on
fixing the defects.
PG&E is providing the salary range that the company in good
faith believes it might pay for this position at the time of the
job posting. This compensation range is specific to the locality of
the job. The actual salary paid to an individual will be based on
multiple factors, including, but not limited to, specific skills,
education, licenses or certifications, experience, market value,
geographic location, and internal equity.A reasonable salary range
is:Bay Area Minimum: $122,000Bay Area Maximum: $194,000Job
ResponsibilitiesIdeation:
- Work with business organizations to guide/provide input
regarding enhancement feasibility
- Using business process knowledge, proactively look for
opportunities for system enhancements
- Evaluate and provide input to business needs and
requirements
- Prepare estimates for customer requests
- Prepare preliminary mockups and designs Project:
- Analyze/assemble Functional/non-Functional requirements
- Provide technical expertise and assistance in designing,
testing and developing applications
- Perform feasibility analysis, design and provide
recommendations on the alternative solutions, project strategy and
deliverable prioritization, as well as system alternatives or
enhancements to current systems
- Prepare final functional requirement and functional design
document
- Conduct walkthrough of deliverables with business and IT
Stakeholders and obtain approval/signoff
- Provide Subject Matter Expert support to developers and
testers
- Work with business to document and analyze project change
controls
- Support stabilization of deployed codeMaintenance:
- Troubleshoot potential system issues to determine if there is a
defect
- Analyze production defects, identify business and system
impacts and quantify problems
- Contribute to defect troubleshooting and solution design
- Assist business and technical teams with ad hoc requests
- Provide functional expertise to clients for resolving business
issuesQualificationsMinimum:
- Bachelors Degree in Computer Science or job-related discipline
or equivalent experience
- 7 years experience in analyzing, designing and developing
functional requirements, functional design, UX/UI design
- Experience as Project Manager, high complexity
Desired:
- Utility industry experience, job-related
- Experience with CC&B Application
- Oracle Utility C2M certified
- Minimum 5 years of experience with Oracle CC&B
applications, and data modeling
- Working knowledge of relational databases (SQL experience)
- Working knowledge of UML
- Be able to work independently but within the framework of the
team and product
- Be able to work well within a team setting
- Collaborate with cross functional teams to maintain efficiency,
consistency and achieve successful implementation of system
enhancement
- Working knowledge of MS Office suite of applications, including
Word, Excel, PowerPoint, Visio
- Excellent verbal and written communication skills
- Working knowledge of Salesforce CRM application and data
model
- Experience dealing with Call Center and/or Back Office centric
business
- Understanding of database/schema architecture
Keywords: Pacific Gas and Electric Company, San Leandro , Expert IT Business Analyst, Professions , Oakland, California
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