KPPAAC Unit Assistant

Company: Kaiser Permanente Zion Medical Center
Location: San Leandro
Posted on: January 27, 2023

Job Description:

Essential Functions: Under the direction of the Nursing department, transcribes physician orders in a timely manner and provides customer service to external and internal customers. Answers the telephone, takes telephone messages, and answers questions from patients, families, visitors and vendors. Engages visitors in conversation, and queries patients, their families and visitors regarding customer service and patient care-related issues. Monitors response times to call lights, keeps the nursing station and charting rooms organized, files loose papers, returns charts to chart racks. Ensures a proper supply of blank forms including rehabilitation forms at the nursing station. Ensures that lab and x-ray results have been forwarded to the appropriate parties, faxing and copying documents. Prepares charts for newly admitted patients, maintains charts and forms, ensures that telephone reorders are forwarded to the appropriate parties, and schedules appointments and transportation as directed. Supports the Rehabilitation Director as required, which may include checking discharge summaries for completeness. Cross-checking and photocopying discharge grids, tracking rehabilitation discharges, checking FIM forms, transferring data from grids to FIM forms, and other specified duties. At all limes, demonstrates professional practice.Grade 40Basic Qualifications: High School Graduate/Diploma. Current CPR card. One (1) year recent experience as a unit assistant (or equivalent) or completion of unit assistant program (including Internship). Knowledge of medical terminology and filing. Must possess ability to organize effectively. Focus required. Excellent service skills when interacting with employees, members and visitors. Must be able to work in a Labor/Management Partnership environment.Preferred Qualifications: AA preferred. C.N.A. Certificate preferred Available to work a flexible schedule, including weekends and holidays. Available to work day or PM shifts.

Keywords: Kaiser Permanente Zion Medical Center, San Leandro , KPPAAC Unit Assistant, Other , San Leandro, California