Supervisor, Patient Access
Company: Alameda Health System
Location: San Lorenzo
Posted on: October 31, 2025
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Job Description:
Under direction, plans, organizes and supervises the work of
Eligibility staff in the registration and admitting department.
This includes determining eligibility and insurance verification
processing to ensure services rendered have a secured payer source
established prior to rendering services. Performs related duties as
required. DUTIES & ESSENTIAL JOB FUNCTIONS: NOTE: The following are
the duties performed by employees in this classification. However,
employees may perform other related duties at an equivalent level.
Not all duties listed are necessarily performed by each individual
in the classification. • Attends meetings on matters pertaining to
the function of the unit; maintains good communications and working
relationships with personnel in other units. • Attends Social
Services Agency training sessions on changes in aid regulations,
interprets changes in regulation and trains AHS staff on use of new
regulations. • Coordinates the recording and accumulation of
statistical information to prepare reports, as required. •
Coordinates work of the unit with the requirements of other
hospital agency departments. • Evaluates performance of employees
and assists them in developing their full potential; this may
require working on any of the shifts with the employee being
trained and evaluated. • Evaluates procedures for effectiveness;
devises and implements changes in procedures and forms where
appropriate which includes staff training. • Handles complaints or
problems which are more complex and require an overall knowledge of
hospital policies and procedures. • Interviews, selects, trains,
and orients employees. Schedules available staff on a rotating
basis. • Prepares budget request and control expenditures for the
unit as needed. • Review Medi-Cal applications taken by the Patient
Services Technicians to ensure that they are correct and complete
before forwarding to the Social Services Agency. MINIMUM
QUALIFICATIONS: Education: High School Diploma. Associate Degree or
Bachelor’s degree preferred. Minimum Experience: One-year
supervisory experience within a patient access department
(Admitting and Registration) performing admitting and registration
functions, cashiering, etc.
Keywords: Alameda Health System, San Leandro , Supervisor, Patient Access, Healthcare , San Lorenzo, California
