Solutions Manager

Company: Pryon
Location: San Francisco
Posted on: June 2, 2025

Job Description:

About Pryon:We're a team of AI, technology, and language experts whose DNA lives in Alexa, Siri, Watson, and virtually every human language technology product on the market. Now we're building an industry-leading knowledge management and Retrieval-Augmented Generation (RAG) platform. Our proprietary, cutting-edge natural language processing capabilities transform unstructured data into meaningful experiences that increase productivity with unmatched accuracy and speed.The Solutions Manager role offers an opportunity to apply and extend cutting-edge AI to address critical challenges for Pryon's customers and partners in sectors such as High-Tech, Life Sciences, Financial Services, Legal, and State and Local Government (SLED). Pryon Solutions Managers work with customer executives and leaders to identify their highest priority business and technical problems and solve them leveraging Pryon's proprietary AI platform.The ideal candidate will be able to think creatively about applying NLP, AI, and ML techniques to the knowledge management segment, and will feel comfortable distilling and presenting technical solutions to both business and technical audiences. Candidates must possess strong structured thinking, communication skills, technical knowledge (ideally in AI/ML/NLP), and proven abilities to collaborate with software engineers, data scientists, and other subject matter experts.In This Role, You Will:

• Collaborate with customer business and technology leaders to identify compelling use cases for the Pryon Platform, perform detailed scoping exercises, and feasibility studies.
• Define the economic impact of deploying the Pryon Platform to address customers' business challenges.
• Provide input on product direction and strategy based on direct customer experience and feedback, serving as the internal "voice of the customer" within Pryon.
• Build and validate powerful RAG workflows leveraging and extending Pryon's platform.
• Perform customer-facing configuration, software development and testing, solution deployment, training, and change management activities to drive successful go-lives of Pryon-powered solutions and stimulate adoption and business value.What You'll Need to Be Successful:

• Bachelor's degree in computer science, mathematics, engineering, statistics, or a related field (Master's Degree preferred).
• 7 years of work experience, including 2+ years in management consulting.
• Experience and deep interest in AI/ML, NLP, knowledge management, and cloud computing technologies.
• Programming experience in NLP, ML, AI, and data science in general (Python preferred).
• Familiarity with cloud-based architectures.
• Understanding of the competitive landscape in NLP and knowledge management platforms.
• Competency in public speaking and engaging with senior stakeholders.
• Self-starter with entrepreneurial drive and a demonstrated ability to achieve stretch goals in a fast-paced, dynamic environment.
• Outstanding team player with the ability to coordinate across multiple functional areas.Salary Range: $135,000 - $150,000 per yearBenefits for Full-Time Employees:
  • Remote-first organization
  • 100% company-paid Health/Dental/Vision benefits for employees and dependents
  • Life Insurance, Short-term and Long-term Disability
  • 401(k)
  • Unlimited PTOWe are interested in every qualified candidate authorized to work in the United States. We are not able to sponsor or take over employment visas at this time.Pryon values diversity and inclusion and will not discriminate based on race, religion, sex, sexual preference, or national origin in ways that violate civil rights laws.
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Keywords: Pryon, San Leandro , Solutions Manager, Executive , San Francisco, California