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Protective Services Manager

Company: Disability Solutions
Location: San Leandro
Posted on: February 9, 2024

Job Description:

Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!Global Corporate Security manages the overall physical protection of Bank of America employees, clients and facilities around the world. The Protective Services Manager (PSM) is responsible for providing security services and solutions that safeguard employees, clients, bank assets and the brand. The PSM delivers these services to all levels of the organization through high-touch engagement with market leaders and business partners that increase awareness of security programs, initiatives, trends and newsworthy events.Position OverviewThe PSM leads the implementation of our security program, policies and procedures in their area of responsibility. The PSM is responsible for understanding/mitigating the threat landscape in their market, deliver security related training and partnering with the line-of-business key stakeholders to provide security services to help the business achieve its objectives. The PSM will maintain all organizational and professional ethical standards, possess the ability to work independently under minimal supervision and exercise independent judgment.Key Responsibilities:

  • Build and maintain relationships with all levels of management in their area of responsibility, as well as interacting with external stakeholders such as property managers and external security experts to include local, state and federal law enforcement.
  • Respond to and handle incidents to include, but not limited to, robberies, burglaries, workplace violence, thefts and other security related incidents while providing timely updates and documentation.
  • Analyze and interpret the value of security initiatives to line of business and market leaders.
  • Conduct security assessments to identify and remediate areas of risk/exposure of financial centers, remote ATMs and administrative/operations buildings.
  • During critical incidents, coordinate immediate response efforts with all appropriate parties, rapidly disseminating pertinent information and redirecting resources as needed.
  • Serve as both a liaison and information resource providing concise and accurate information and updates to upper management.
  • Oversee, help coordinate and/or provide direction to on-site management when dealing with crisis or emergency events.
  • Oversee guard deployment strategy and security integrator work for their area of responsibility.
  • Provide training to employees on appropriate security, safety, and risk mitigation strategies.
  • Actively partner in the physical security planning and installation process for new facilities, renovations, ATM installations for security equipment review and policy requirements.Required Skills:
    • Ability to influence using a balance of subject matter expertise, business acumen, and relationship skills.
    • Experience managing in a fast-paced, rapidly changing, and highly complex environment
    • Proficient in Microsoft Office tools
    • Self-motivated, positive attitude and results oriented.
    • Ability to use data to identify trends and improve business decisions.
    • Critical thinking and problem-solving skills.
    • Ability to be available after-hours and weekends for emergency response to events Desired Skills:
      • 5+ years of experience in security, risk and/or related roles
      • Strategic thinking and execution
      • Strong operational excellenceShift:1st shift (United States of America)Hours Per Week: 40

Keywords: Disability Solutions, San Leandro , Protective Services Manager, Executive , San Leandro, California

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