Field Service Technician/ Field Service Mechanic
Company: Valley Power Systems Inc.
Location: San Leandro
Posted on: February 16, 2021
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Job Description:
EXCITING OPPORTUNITY!
Are you looking to grow your career as a Technician? We are a
family owned/operated factory authorized sales/service outlet for
the best and most recognized brands in the world, such as Detroit
Diesel, Allison Transmission and many more. We offer exceptional
training, a safe/comfortable work environment and great
benefits!
- Medical, Dental and Vision - LTD and STD - 401(k) - Paid Holidays
and Vacation - Company Vehicle (for applicable positions)
Position Overview:
This position is responsible for diagnosing and performing all
repairs on customer owned equipment in the field for marine and
industrial engines. This will include troubleshooting, tearing
down, cleaning, inspecting and assembling parts. Must be skilled
with mechanical and electrical tasks and own a complete set of hand
tools. Requires ability to work with minimal supervision, interact
with customers, and complete paperwork accurately and timely. Valid
driver's license and acceptable driving record a must.
Principal Duties and Responsibilities (Essential Functions):
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
Provide preventative maintenance and repair services at service
centers and/or customer accounts in accordance with established
procedures and techniques, using proper tools, test equipment and
replacement parts
Repairs and overhauls product
Establish and maintain positive and collaborative working
relationships with internal and external customers.
Assist region to achieve revenue goals as it relates to the sale of
company products and services
Participate and complete all required training programs, meetings
and seminars
Engage in self-appraisal and continuous learning and
development
Regular attendance is an essential function of the job
Some shift work may be required
Performs on-call duties and responsibilities as required of all
field service technicians
Performs other duties as assigned
Qualifications & Skills:
Strong verbal and written communication skills
Ability to work extended hours or outside assigned territory as
needed
Demonstrated ability to work independently without close
supervision
Ability to deal effectively with all employees and external
business contacts while conveying a positive, service-oriented
attitude
Ability and willingness to travel as needed on short notice and up
to 25% of the time.
Must have experience dealing with customers in difficult
situations, good phone etiquette, and the ability to function in
fast-paced environment
Must have knowledge of marine diesel engines and generators
Strong technical/mechanical skills and experience required
Must be able to read, write and understand service instructions
Must have at least intermediate knowledge of MTU, DDC, 2-stroke,
and/or Northern Lights Marine products
Prefer knowledge in electronics and advanced troubleshooting
skills
Knowledge of Volvo marine engines a plus
Education & Experience:
High school diploma and/or equivalent combination of education or
experience
Post-secondary vocational education strongly preferred
Must have equivalent of no less than eight (8) years' experience
with technical repairs
Educated in diesel engines, electronic diagnostics, hydraulics, and
welding
Must have experience with generators and generator controls; load
banks and load testing of generators
Minimum of eight (8) years Marine experience preferred
Physical Requirements:
The physical demands described here are representative of those
that must be met by an employee to successfully perform the
essential functions of this job.
While performing the duties of this job, the employee is frequently
required to communicate with customers and must be able to exchange
accurate information. This position is very active and requires
standing, walking, bending, kneeling, stooping, crouching,
crawling, and climbing all day. The employee must frequently lift
and/or move items up to 70 pounds. Must be able to detect parts and
machinery from a distance and up close.
Tool Requirements:
Must have a complete set of hand tools
Travel:
Travel is primary local during the business day, although some
out-of-the-area travel may be expected
Ability and willingness to travel as needed on short notice and up
to 25% of the time
Other Criteria:
Complies with Company policies and procedures
Performs job safely with respect to others, to property and to
individual safety
Works effectively with others in the Company to encourage teamwork
and productivity
Must possess and maintain a valid driver's license
We are drug free workplace that conducts pre-employment physical
and drug screenings. We are regulated by the department of
transportation and will be conducting random drug testing at
regular intervals.
EEO Statement
Valley Power Systems, Inc and Its Families of Companies, provides
equal employment opportunities to all employees and applicants for
employment and prohibits discrimination and harassment of any type
without regard to race, color, religion, age, sex, national origin,
disability status, genetics, protected veteran status, sexual
orientation, gender identity or expression, or any other
characteristic protected by federal, state or local laws.
Apply direct, visit our website at:
http://www.valleypowersystems.com/careers/
Keywords: Valley Power Systems Inc., San Leandro , Field Service Technician/ Field Service Mechanic, Engineering , San Leandro, California
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