Field Service Technician/ Field Service Mechanic

Company: Valley Power Systems Inc.
Location: San Leandro
Posted on: February 16, 2021

Job Description:

EXCITING OPPORTUNITY!

Are you looking to grow your career as a Technician? We are a family owned/operated factory authorized sales/service outlet for the best and most recognized brands in the world, such as Detroit Diesel, Allison Transmission and many more. We offer exceptional training, a safe/comfortable work environment and great benefits!

- Medical, Dental and Vision - LTD and STD - 401(k) - Paid Holidays and Vacation - Company Vehicle (for applicable positions)

Position Overview:
This position is responsible for diagnosing and performing all repairs on customer owned equipment in the field for marine and industrial engines. This will include troubleshooting, tearing down, cleaning, inspecting and assembling parts. Must be skilled with mechanical and electrical tasks and own a complete set of hand tools. Requires ability to work with minimal supervision, interact with customers, and complete paperwork accurately and timely. Valid driver's license and acceptable driving record a must.

Principal Duties and Responsibilities (Essential Functions):
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Provide preventative maintenance and repair services at service centers and/or customer accounts in accordance with established procedures and techniques, using proper tools, test equipment and replacement parts
Repairs and overhauls product
Establish and maintain positive and collaborative working relationships with internal and external customers.
Assist region to achieve revenue goals as it relates to the sale of company products and services
Participate and complete all required training programs, meetings and seminars
Engage in self-appraisal and continuous learning and development
Regular attendance is an essential function of the job
Some shift work may be required
Performs on-call duties and responsibilities as required of all field service technicians
Performs other duties as assigned


Qualifications & Skills:
Strong verbal and written communication skills
Ability to work extended hours or outside assigned territory as needed
Demonstrated ability to work independently without close supervision
Ability to deal effectively with all employees and external business contacts while conveying a positive, service-oriented attitude
Ability and willingness to travel as needed on short notice and up to 25% of the time.
Must have experience dealing with customers in difficult situations, good phone etiquette, and the ability to function in fast-paced environment
Must have knowledge of marine diesel engines and generators
Strong technical/mechanical skills and experience required
Must be able to read, write and understand service instructions
Must have at least intermediate knowledge of MTU, DDC, 2-stroke, and/or Northern Lights Marine products
Prefer knowledge in electronics and advanced troubleshooting skills
Knowledge of Volvo marine engines a plus


Education & Experience:
High school diploma and/or equivalent combination of education or experience
Post-secondary vocational education strongly preferred
Must have equivalent of no less than eight (8) years' experience with technical repairs
Educated in diesel engines, electronic diagnostics, hydraulics, and welding
Must have experience with generators and generator controls; load banks and load testing of generators
Minimum of eight (8) years Marine experience preferred


Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is frequently required to communicate with customers and must be able to exchange accurate information. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items up to 70 pounds. Must be able to detect parts and machinery from a distance and up close.

Tool Requirements:
Must have a complete set of hand tools


Travel:
Travel is primary local during the business day, although some out-of-the-area travel may be expected
Ability and willingness to travel as needed on short notice and up to 25% of the time


Other Criteria:
Complies with Company policies and procedures
Performs job safely with respect to others, to property and to individual safety
Works effectively with others in the Company to encourage teamwork and productivity
Must possess and maintain a valid driver's license
We are drug free workplace that conducts pre-employment physical and drug screenings. We are regulated by the department of transportation and will be conducting random drug testing at regular intervals.


EEO Statement
Valley Power Systems, Inc and Its Families of Companies, provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Apply direct, visit our website at: http://www.valleypowersystems.com/careers/

Keywords: Valley Power Systems Inc., San Leandro , Field Service Technician/ Field Service Mechanic, Engineering , San Leandro, California