Principal Experience Designer

Company: Tailored Management
Location: South San Francisco
Posted on: February 17, 2026

Job Description:

Job Title: Principal Experience Designer Location: South San Francisco, CA Duration: 12-month contract (potential extension or conversion) Pay Rate: $60.96 $100.86/hr (W2) Benefits: Weekly pay, Medical, Dental, Vision Working Model: Hybrid 3 days onsite, 2 days remote About the Role The organization is on a mission to transform the digital experience for patients, customers, and internal teams. This role sits within the Digital Experience function, which drives human-centered design, omnichannel engagement, advanced digital solutions, and AI-enabled innovation across the enterprise. This team partners with Marketing, Customer Engagement, Medical Affairs, and cross-functional customer-facing groups to deliver seamless, compliant, meaningful digital experiences. Position Summary The Principal Experience Designer is a strategic and hands-on leader responsible for shaping UX/UI and customer experience design across multiple digital products. This role guides experience strategy, defines vision and standards, leads cross-functional alignment, and mentors junior designers. It is both a high-impact individual contributor role and a key influencer in driving digital transformation. Key Responsibilities Experience Strategy & Vision Define and elevate the digital-forward experience design vision, aligning with product and business priorities. Collaborate with senior design leadership to establish experience standards and integrate design strategy into enterprise initiatives. Lead innovation workstreams to test new ideas, concepts, and product features. User Experience & Product Design Partner with Analytics to define target users and translate research into feature priorities and UX strategies. Set performance goals and balance user needs with business requirements. Ensure delivery of intuitive, high-quality digital experiences across products. Product Ownership & Business Alignment Support strategic planning, roadmap development, and delivery milestones for major design initiatives. Advocate for UX/UI and CX design by communicating value and vision to stakeholders at all levels. Lead prioritization conversations, manage cross-functional alignment, and resolve competing needs. Incorporate stakeholder feedback into product improvements and measurable outcomes. Develop business cases and support funding requests related to experience design. Define requirements for product usage, adoption, and system performance. Cross-Functional Collaboration Partner with technical UX/UI teams to align business goals with technical feasibility. Collaborate with product owners and leadership to ensure customer, patient, and internal stakeholder needs are met. Work with global product teams to drive consistency, efficiency, and shared learnings. Ensure all design decisions adhere to compliance, privacy, and regulatory standards. People Leadership & Culture Mentor junior designers and promote a culture of creativity, collaboration, and accountability. Uphold high standards of design craft, user-centered thinking, and quality execution. Qualifications Minimum Requirements Bachelors degree in business, design, technology, marketing, or related field. 10 years of relevant professional experience; at least 7 in experience design, UX/UI, or product design. Strong ability to manage full product lifecycle: visioning, roadmapping, execution, and impact evaluation. Excellent communication, stakeholder influence, and cross-functional alignment skills. Experience mentoring designers and guiding design quality. Knowledge of agile practices and iterative design processes. Ability to navigate ambiguity, drive innovation, and foster experimentation. Strong strategic thinking and problem-solving capabilities. Preferred Qualifications Advanced degree (MBA or equivalent). Experience in healthcare, biotech, pharmaceuticals, or other regulated sectors. Proven success leading complex, multi-stakeholder design initiatives. Familiarity with workflow automation, compliance frameworks, and design systems. Hands-on experience creating or managing design systems. TMN

Keywords: Tailored Management, San Leandro , Principal Experience Designer, Design, Graphic Design & CAD , South San Francisco, California