El Centro Program Coordinator
Company: University of California - Santa Cruz
Location: Santa Cruz
Posted on: May 3, 2025
Job Description:
Apply for JobJob ID78057
LocationSanta Cruz
Full/Part TimeFull Time
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JOB POSTING
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accepted outside of the jobs portal. Applications cannot be edited
on an applicant's behalf. For more information about the IRD and
the applicant review process, view this link.The IRD for this job
is: 05-15-2025 ABOUT UC SANTA CRUZUC Santa Cruz is a public
university like no other in California, combining the experience of
a small, liberal arts college with the depth and rigor of a major
research university. It's known as an unconventional place where
innovation and experimentation is part of the campus's DNA. That
playful, bold spirit still thrives today, all on a campus renowned
as among the most beautiful in the world. DEPARTMENT OVERVIEWThe UC
Santa Cruz Division of Student Affairs and Success (DSAS), led by
the Vice Chancellor for Student Affairs and Success, consists of
nearly 250 team members spanning 3 major units and 21 departments.
The division provides campus-wide coordination and leadership for
student success programs, activities, and initiatives. DSAS also
does our work through a range of resource centers dedicated to
providing direct student support. The division's work is grounded
in educational equity, institutional responsibility, and an
unfettered commitment to supporting the whole student. DSAS aspires
to ensure every student feels welcome, supported, and a sense of
belonging during their time on campus. The division's efforts are
informed by robust and dynamic relationships with campus
leadership, faculty, students, and staff from across the campus,
reflecting the broad campus commitment to ensuring student success.
Beyond UC Santa Cruz, the team is involved in numerous professional
organizations and highly engaged in the local community.The Student
Success and Equity (SSE) portfolio of departments is a branch of
DSAS focused on academic support services, advising/counseling,
student life/co-curricular programming, student identity
development and retention/student success initiatives. Student
Success and Equity provides services to the campus community with
over 17,000 undergraduate and graduate students and has over 90
career employees and 475 student staff employees operating in 8
facilities/locations. The Student Success and Equity area includes
a wide array of multi-disciplinary academic and non-academic units
including: Disability Resource Center (DRC), Educational
Opportunity Programs (EOP), Learning Support Services, Services for
Transfer, Re-entry and Resilient Scholars (STARRS), Renaissance
Scholars Program (including Foster Youth), Veteran Resource Center,
African American Resource and Cultural Center (AARCC), American
Indian Resource Center (AIRC), Asian American/Pacific Islander
Resource Center (AA/PIRC), Chicano/Latino Resource Center (El
Centro), Women's Center (WC), the Lionel Cantu Queer Center
(LGBTQ+), Undocumented Student Services (USS), the UCSC Hispanic
Serving Institution Initiatives (HSI), African Black and Caribbean
Student Success, Career Success, and campus committees/programs,
and the Administrative and Business team for the unit.The Resource
Centers' vision is for students to feel fully affirmed in their
diverse and intersecting identities, empowered in their academic
success, and graduate with a sense of belonging. The Resource
Centers offer counter-spaces for students who are queer, trans,
nonbinary, womxn, and people of color, as well as impact
institutional policies and campus climate. Resource Centers include
the following units: African American Resource and Cultural Center
(AARCC), American Indian Resource Center (AIRC), Asian
American/Pacific Islander Resource Center (AA/PIRC), El Centro:
Chicanx Latinx Resource Center (CLRC), Lionel Cantu Gay, Lesbian,
Bisexual, Transgender, Intersex Resource Center (Cantu Queer
Resource Center), and the Womxn's Center. The Resource Centers
align with UCSC's mission as a Minority-Serving Institution (MSI),
UCSC is both a Hispanic-Serving Institution (HSI) and an Asian
American and Native American Pacific Islander-Serving Institution
(AANAPISI).Through campus and community partnerships, the mission
of El Centro is to promote a critical understanding of Chicane and
Latine communities within the United States and internationally, by
offering workshops as well as an extensive programming calendar.
The Center serves as a hub of organized activities and resources
that support student transition, retention, graduation, and
academic advancement. Students attending activities gain insight
into cultural dynamics, social and political processes, and the
historical significance of the contributions that Chicane and
Latine communities have made in the U.S. and the broader world
community. El Centro offers a comfortable space for students who
are eager to learn more about campus resources, Latine student
organizations, faculty and staff connections, and opportunities for
campus involvement.More information can be found at:
https://elcentro.ucsc.edu/ JOB SUMMARYUnder the general supervision
of the El Centro Director, the Program Coordinator coordinates
multiple programs, provides substantial administrative support, and
performs supervisory duties of student interns for El Centro. The
Program Coordinator will work with student populations and issues
as they relate to academic success and personal development in a
comprehensive university setting. The incumbent works
collaboratively to develop, implement, and sustain El Centro
activities funded by federal grants. The incumbent will also assist
in developing and executing co-curricular, academic, educational,
and collaborative programming amongst all the Resource Centers in
partnership with other Division of Student Success units and
academic departments, with a particular focus on programs that
serve Latine students. Resource Centers include African American
Resource and Cultural Center (AARCC), American Indian Resource
Center (AIRC), Asian American/Pacific Islander Resource Center
(AA/PIRC), El Centro: Chicanx Latinx Resource Center, Womxn's
Center, and Lionel Cantu Gay Lesbian Bi Trans Intersex Resource
Center (Cantu Queer Center). Using professional student services
theories and concepts, the Program Coordinator performs a limited
range of duties and responsibilities within a Student Life program.
The Program Coordinator works independently to provide information
and interpretation of clearly defined policies, procedures and
regulations. The Program Coordinator receives direction regarding
more complex issues and / or program(s), identifies individual
student needs for programs and services, and advises on appropriate
programs and resources. APPOINTMENT INFORMATIONBudgeted Salary:
$30.22/Hourly.
Under California law, the University of California, Santa Cruz is
required to post a reasonable estimate of the compensation for this
role. The salary shown above is the budgeted amount the University
reasonably expects to pay and the salary extended should not exceed
this posted amount.Benefits Level Eligibility: Full
benefitsSchedule Information:
Full-time, FixedPercentage of Time:
100%, 40 Hours per WeekDays of the Week: Mon-FriShift Includes:
DayEmployee Classification: Contract appointment Job End Date: 4
years after date of hire, with the possibility of extensionWork
Location: UC Santa Cruz Main CampusUnion Representation:
Non-RepresentedJob Code Classification: 004563 (STDT LIFE DEV SPEC
2)Travel: Never or Rarely JOB DUTIES50% - Program Planning
- Provides essential support services for a student program(s)
and / or provides basic academic support services for Latine
communities at UC Santa Cruz (UCSC).
- Assists Resource Center Directors and Specialists in producing
and promoting large-scale events and project management, with
particular focus on programs and events out of El Centro, such as
contacting guests and coordinating travel, schedules, and day of
program volunteer coordination and logistical details.
- Plans and coordinates logistics for El Centro workshops and
annual events such as La Bienvenida: Fall Student Welcome, Dia de
los Muertos Ceremonia, Pachanga, and Chicane Latine Year-End
Ceremony, as well as Resource Center collaborative programs and
activities such as Student Leadership Institute, Resource Center
welcome events, and ERC Open House.
- Plans and coordinates specific cultural activities aimed at
outreach, recruitment, and retention of historically
underrepresented students and families within Latine
communities.
- Works collaboratively to develop and implement El Centro
activities funded by federal grants. Contributes to formative and
summative evaluation reports for Title V-funded activities.
- Collaborates with various campus units and faculty to support
UCSC's mission as a Hispanic Serving Institution (HSI).
- Develops and oversees community service projects; handles all
aspects of program coordination, including finances, fundraising,
speaker/facilitator relations, content development, publicity, and
necessary materials.
- Evaluates programs in writing, including statistical data;
reports regularly on content and success of programs.
- Maintains relationships with internal and external
organization's stakeholders, particularly internal and external
organizations that serve Latine communities important to program
success.
- Plans and coordinates collaborative programs with campus units,
academic departments and student groups.
- In partnership with other professional staff at El Centro,
co-develops and implements training for various campus units,
including residential staff, student groups, and classes.
- Works with outside agencies to refer students to engage in
public service roles; identifies resources for student volunteer
opportunities.
- Connects bi-annually with local Santa Cruz organizations to
identify opportunities for programming and service
collaborations.
- Coordinates outreach visits for prospective students and
families to share about Latine student life and resources at
UCSC.
- Supports the El Centro Graduate Student Coordinator in their
role to develop graduate student programming and services for
graduate students.25% - Advising and Supervising Student Staff
- Provides transactional advising and guidance to student leaders
participating in El Centro internships programs, student
government, co-curricular programs and / or organizations on
non-sensitive issues. Facilitates student development in
leadership, communication skills, project coordination and
establishing goals.
- Provides general supervision to student employees, volunteers,
and interns; provides training, orientation, supervision, and
evaluation of student staff and volunteers who work on various
projects.
- Advises student employees on program development, learning
outcomes, and project management.
- Assists in the selection and hiring of student interns and
volunteers.
- Maintains a commitment to recruitment and management efforts
that support staff diversity.
- Recruits, trains, and coordinates volunteers for large-scale
programs, including creating Google forms, communicating with
students, supporting with publicity, and assigning tasks.
- Supervises interns in applying research or theoretical concepts
to practice by identifying areas of servingness on campus that can
be improved. Provides guidance in creating actionable steps while
actively engaging in reflection and applying practical
solutions.
- Under the guidance of El Centro Director, RC Directors, or RC
specialists, resolves non-complex individual cases regarding
student affairs or student life.
- Advises individual students and student staff/interns on
academic, career, and personal issues; makes needed referrals;
develops and updates referral listings.
- Monitors student intern academic performance and maintains
accurate grade reporting information.25% - Administrative Support
- Serves as an advisor to a small student service operation,
which may include training students and staff, preparing budgets,
and fiscal analysis.
- Represents El Centro at relevant campus committee meetings;
serves as primary administrative support for staff and committees
requiring staff participation; responsible for minute preparation
during weekly professional and student staff meetings.
- Supervises and maintains student intern schedules. Coordinates
El Centro staff and student participation and schedule for
on-campus resource fairs.
- Develops and maintains comprehensive knowledge of campus and
unit policies, procedures and regulations related to unit
programming; furnishes such information as necessary and makes
referrals as appropriate.
- Establishes work standards and office procedures and ensures
consistent application, in consultation with El Centro
Director.
- Manages facilities, reservations, office supplies, and
equipment.
- Assists in fiscal management, including creating and closing
Purchase Orders, reviewing encumbrances, and submitting necessary
forms for purchases, reimbursements, and other fiscal matters.
Creates program budgets for federally funded activities and ensure
expenditures adhere to the Department of Education and UCSC
spending policies.
- Assists with the maintenance and staffing of the Ethnic
Resource Centers Lounge and Front Desk, as needed.
- May provide recommendations and suggestions for changes and /
or development of new activities and services.
- Assesses programming needs; works with Latine communities to
design and implement programs; develops programming with student
organizations, colleges, resource centers, and other campus
units.
- Maintains databases of El Centro internship program alumni,
staff/faculty affiliated with El Centro programs, and student
leaders from Latine groups.
- Maintains archives of events; designs materials to evaluate,
assesses and maintains statistics, and produces reports on
programming events. REQUIRED QUALIFICATIONS
Bachelor's degree in related area and
/ or equivalent experience / training.Experience in creating,
implementing, and publicizing diverse, successful, mostly
low-budget large- and small-scale events.Strong initiative and
resourcefulness.Problem-solving skills.Strong attention to
detail.Demonstrated organizational skills and the ability to
independently prioritize and complete multiple tasks
simultaneously, even in a noisy, high-interruption
environment.Strong cultural competency skills to engage with
individuals from diverse backgrounds, especially those with
identities served by Resource Centers. Experience working with
diverse student populations, including student organizations and
campus departments.Knowledge and understanding of diversity issues
in higher education, with the ability to engage in conversations
about diversity, equity, and inclusion.Related administrative
experience sufficient to provide support functions to the Resource
Center Director and staff.Interpersonal skills, with the ability to
facility discussions and mediate conflict resolution while
exercising tact, diplomacy, and sensitivity.Communication skills
sufficient to give, receive, and record clear, concise information
(both written and oral).Ability to produce detailed reports and
documents; ability to analyze data, present findings, and suggest
resolutions.Ability to learn policies and procedures from both
verbal and written sources; ability to apply and explain office
policies and procedures with consistency.Knowledge and experience
using office computer applications such as Google Email and
Calendars, Word, Excel, and database software. PREFERRED
QUALIFICATIONS
- Experience with advising, especially to college-age
students.
- Bilingual in Spanish. SPECIAL CONDITIONS OF EMPLOYMENT
- Selected candidate will be required to
pass a pre-employment criminal history background check.Selected
candidate must pass the employment misconduct disclosure
process.
- Selected candidate will be required to complete training within
established time frames as directed including UC compliance
training.Exercise the utmost discretion in managing sensitive
information learned in the course of performing their duties.
Sensitive information includes but is not limited to employee and
student records, health and patient records, financial data,
strategic plans, proprietary information and any other sensitive or
non-public information learned during the course and scope of
employment. Understands that sensitive information should be shared
on a limited basis and actively takes steps to limit access to
sensitive information to individuals who have legitimate business
need to know. Ensure that sensitive information is properly
safeguarded. Follow all organizational policies and laws on data
protection and privacy. This includes secure handling of physical
and digital records and proper usage of IT systems to prevent data
leaks. The unauthorized or improper disclosure of confidential
work-related information obtained from any source on any
work-related matter is a violation of these expectations.The
University of California has implemented a Vaccination Policy
covering all employees. Employees, including new hires, are
required to comply with any applicable policies relating to the
University of California vaccine program.Per the Child Abuse and
Neglect Reporting Act (CANRA), this position has been identified as
a Mandated Reporter. The selected candidate will be required to
report known or suspected child abuse or neglect as defined by
CANRA and will be required to sign a Statement Acknowledging
Requirement to Report Child Abuse prior to commencing employment.
CANRA Penal Codes, and related definitions, requirements, and
responsibilities may be obtained here. SAFETY STATEMENTAll UCSC
employees must understand and follow job safety procedures, attend
required health and safety training, proactively promote safety at
work, and promptly report actual and potential accidents and
injuries.MISCONDUCT DISCLOSURE REQUIREMENTAs a condition of
employment, the final candidate who accepts a conditional offer of
employment will be required to disclose if they have been subject
to any final administrative or judicial decisions within the last
seven years determining that they committed any misconduct;
received notice of any allegations or are currently the subject of
any administrative or disciplinary proceedings involving
misconduct; have left a position after receiving notice of
allegations or while under investigation in an administrative or
disciplinary proceeding involving misconduct; or have filed an
appeal of a finding of misconduct with a previous employer.a.
"Misconduct" means any violation of the policies or laws governing
conduct at the applicant's previous place of employment, including,
but not limited to, violations of policies or laws prohibiting
sexual harassment, sexual assault, or other forms of harassment,
discrimination, dishonesty, or unethical conduct, as defined by the
employer. For reference, below are UC's policies addressing some
forms of misconduct:- UC Sexual Violence and Sexual Harassment
Policy- UC Anti-Discrimination Policy- Abusive Conduct in the
Workplace NOTICE OF AVAILABILITYIn compliance with the Jeanne Clery
Disclosure of Campus Security Policy and Campus Crime Statistics
Act (the Clery Act), the Annual Security and Fire Safety Report
(ASFSR) is available at:
https://compliance.ucsc.edu/campus-safety-compliance/annual-reports/.This
report is published by October 1st of each year and includes
current institutional policies and procedures concerning campus
safety and security; fire safety and evacuation policies; sexual
misconduct and relationship violence reporting and response
protocols; and crime and fire statistics for the three previous
calendar years. A paper copy of the ASFSR is available upon request
by contacting the UCSC Police Department at 114 Carriage House Rd.,
Santa Cruz, CA 95064, or by calling 831-459-2231 Ext. 1.
EEO/AAThe University of California is an Equal Opportunity
Employer. All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, sexual
orientation, gender identity, national origin, disability, age,
protected veteran status or other protected categories covered by
the UC Anti-Discrimination Policy.It is the policy of the
University of California to undertake affirmative action and
anti-discrimination efforts, consistent with its obligations as a
Federal and State contractor.
Keywords: University of California - Santa Cruz, San Leandro , El Centro Program Coordinator, Accounting, Auditing , Santa Cruz, California
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